Volunteer Personal Independence Payment Assessor Vacancy
Personal Independence Payment
Personal Independence Payment (PIP) is money for people who have extra care needs or mobility needs (difficulty getting around) as a result of a disability.
There are two parts called components, the daily living component and the mobility component. You may qualify for one or both of them.
PIP is replacing Disability Living Allowance for people aged 16-64.
This rewarding role requires you to have good interpersonal skills as you may be required to discuss with clients what may be sensitive issues around health problems. You will need to have the ability to research and understand the qualifying criteria and ensure that clients understand what they may or may not qualify for. You will then help them complete the form, inputting the relevant personal information.
You will receive full training in the skills needed to help people deal with their claims and this role offers the opportunity to develop your skills and experience for the work place.
Purpose of the role
To provide an effective and efficient support to claimants by assisting them to fill in P.I.P. Form.
Personal skills and qualities that an Assessor needs:
A commitment to the aims and principles of the Citizens Advice service
Must be computer literate
Ability to research online
Excellent communication skills
Being open and approachable, empathetic and patient with claimants
Ability to communicate clearly both orally and in writing
Ability to sift through information and extract what is relevant
If you are interested, please contact Sophie Cummins for an application form at: