What do you know about Citizens Advice?
Almost every town has at least one Citizens Advice office that is widely used by the community, but how much do you really know about this service? It was established in September 1939 as a war service to meet the needs of the civilian population. From the start volunteers ran the service working from public buildings and private houses and one even operated out of a converted horse box parked near bombed areas. Over seventy years later Citizens Advice has grown into the largest independent advice provider with over 2000 outreach locations in places such as doctors surgeries, libraries, community centres and village halls.
In the war years advisers dealt with problems relating to the loss of ration books, homelessness and evacuation. They also helped locate missing relatives and prisoners of war and debt quickly became a key issue as income reduced due to call-
The National Association of Citizens Advice Bureaux changed its name to Citizens Advice and today the service is delivered from over 3,400 community locations in England and Wales, run by a network of over 360 independent registered local charities. The network relies on over 22,200 trained volunteers to keep the service running, and provides free face-
In April 2015 Citizens Advice took on 2 new services. It now provides the face-
Sudbury & District Citizens Advice, which is registered as an independent charity in its own right, also has a thriving Research and Campaigns team who use the data we collect to identify problems faced by the wider community to campaign for change and influence policy makers. This can be anything from benefit issues and consumer injustices, to problems with renting. We also promote national campaigns on such things as energy saving, scams, consumer advice and raising awareness of domestic violence and control. You will probably see us with our stand, in a range of venues throughout Sudbury.
Telephone 01787 321400 or Contact Us
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Sudbury & District Citizens Advice is Company limited by guarantee. Registered number: 6051096 (England and Wales) Registered Office: Keyse House, Acton Lane, Sudbury, Suffolk. CO10 1QN.
Charity registration number 1123466 Company limited by guarantee.
Authorised and regulated by the Financial Conduct Authority FRN Number 617758
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50 years of providing advice that changes lives